Privacy Policy

Last Updated: July 2026

Introduction

Absolute Perfection Mobile Detailing LLC® ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains our information practices, how we collect, use, and protect your personal data, and your rights regarding that information. This policy is incorporated into our Terms of Service, and by registering and using our site, you agree to these terms.

Information We Collect

We collect information you voluntarily provide to us, including:

• Contact Information: Email addresses, phone numbers, and contact information
• Billing Information: Billing and company information (we do not store customer billing, credit card, or payment transactions directly on our servers)
• Service Information: Details about the vehicle detailing services you request (vehicle type, services selected, service date preferences)
• Communication Records: Information about your interactions with us via phone, email, SMS, or through our website
• SMS Opt-In Data: Your explicit consent to receive text message communications is collected separately and protected as described below
• Usage Data: Non-personal data including usage patterns, browser type, referring URLs, and cookies that track session data, username, and preferences

How We Use Your Information

We use the information you provide for the following purposes:

• Providing and improving our vehicle detailing services
• Business communications and service delivery
• Sending service reminders and completion notifications
• Responding to your inquiries and customer support requests
• Fraud screening and risk assessment
• Marketing communications (when permitted)
• Creating remarketing lists for paid advertising
• Complying with legal and regulatory obligations

SMS Text Message Communications

Opt-In Consent: By checking the "receive updates by SMS" box on our service form, you expressly consent to receive automated SMS text messages from Absolute Perfection Mobile Detailing LLC® at the phone number you provide. This consent is entirely optional and is not a condition of purchase.

Message Content and Frequency: Text messages may include service completion notifications, appointment reminders, promotional offers, and customer service communications. Message frequency varies depending on your service history and preferences. Message and data rates may apply according to your mobile carrier's plan.

SMS Data Protection: Your mobile phone number, SMS consent status, and SMS communication records are protected with the highest standard of care. Mobile information will NOT be sold, rented, distributed, or shared with any third parties for marketing purposes. Your SMS originator opt-in data and consent information remains completely separate from other customer data and is never traded or disclosed without your explicit written permission.

Opt-Out Procedures: You may stop receiving SMS messages at any time by:

• Replying "STOP," "UNSUBSCRIBE," "END," "QUIT," or "CANCEL" to any text message you receive from us
• Contacting us directly at info@absoluteperfection.com or (941) 321-4847
• Visiting our Unsubscribe Instructions page for additional options

Once we receive your opt-out request, we will promptly remove your number from our SMS messaging list and send you a final confirmation message. You will stop receiving messages within one business day.

Data Sharing and Third Parties

General Data Sharing: We do not sell, trade, rent, or otherwise share your information for marketing purposes without your consent. Service vendors who assist us in operating our website and conducting our business (such as payment processors, appointment scheduling providers, and customer service platforms) receive information only as needed. These service providers are contractually obligated to use your information only to provide services to us and are required to maintain the confidentiality and security of your data.

Service Providers Include: Google, Mailchimp, Facebook, Twilio, Salesforce, and other third-party services that employ encryption, firewalls, and secure socket layer technology for data protection.

SMS Data Exception: Your SMS originator opt-in consent and mobile phone number will NEVER be shared with third parties for marketing, advertising, or any purpose other than delivering the SMS messages you have consented to receive. Your SMS data is excluded from any third-party data sharing arrangements.

Twilio Service Provider Disclosure: We use Twilio, Inc. to deliver SMS messages on our behalf. Twilio processes your mobile number and message content solely for the purposes of message delivery, compliance verification, and regulatory reporting. Twilio does not use your information for marketing or any purpose other than SMS delivery.

Legal Requirements: We may disclose your information if required to do so by law, regulation, subpoena, or court order, or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of our company, our customers, or the public. Information may be disclosed to law enforcement with verified requests, or during business transactions like mergers or acquisitions.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Third-party services employ encryption, firewalls, and secure socket layer technology. However, no method of internet transmission or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

• Access your personal information that we hold
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements to retain certain data)
• Opt-out of promotional communications
• Opt-out of SMS messages

To exercise any of these rights, please contact us at info@absoluteperfection.com or (941) 321-4847. You may also visit our Unsubscribe Instructions page.

Retention of Information

We retain your personal information for as long as necessary to provide our services and fulfill the purposes for which it was collected. SMS opt-in consent records are retained in accordance with regulatory requirements for telecommunications compliance. You may request deletion of your information at any time, subject to legal requirements that may require us to retain certain data.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect functionality on our website.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

Policy Updates and Notification

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the most current version on our website and update the "Last Updated" date. If material changes reduce your rights, we will notify you via email. If you have opted in to SMS communications, we may also notify you of significant changes via text message. Your continued use of our services and website following notification of changes constitutes your acceptance of the updated Privacy Policy.

Children's Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account or access to our services.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: